Skills

  • Excellent communication skills, both verbal and written
  • Strong troubleshooting and problem-solving skills
  • Proficient in using CRM software and call center technology
  • Empathetic and patient, with a genuine desire to help customers
  • Multitasking capabilities, able to handle multiple inquiries simultaneously
  • Adaptable and quick to learn new processes and technologies

Expertise

  • Customer support
  • 24/7 tech customer support
  • Sales
  • Outbound calling
  • Appointment setter service

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