Skills

  • Handling inbound and outbound customer calls
  • Addressing inquiries, resolving issues, and providing product/service information
  • Team player with a collaborative mindset, willing to assist colleagues as needed
  • Using call center software and CRM systems
  • Ability to remain calm and composed in high-pressure situations
  • Multitasking capabilities, able to handle multiple inquiries simultaneously

Expertise

  • 24/7 Tech customer support
  • Customer support
  • Admin assistance

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