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EXCEPTIONAL SERVICE

Why Hire Medical Answering Service from Emenac CCS?

Emenac CCS is more affordable than most medical answering service companies. Our trained agents provide accurate and concise information to your patients before scheduling an appointment, or dispatching the call to the correct personnel based on the urgency. We follow HIPAA protocols and assist you to provide the best care to your patients.

  1. 24/7 Availability
  2. Live Agents
  3. HIPAA-Compliant
  4. Customized Scripting
  5. Appointment Scheduling
  6. Quick Call Routing
A call center agents undergoing training, specializing in medical answering and enhancing customer interaction skills

OUR BENEFITS Importance of a Medical Answering Service Phone Number

A healthcare answering service for your practice is more important than you may think. Patients are unlikely to call you again for an appointment if you miss their call the first time around. Instead of benefitting your competitors, benefit yourself with a medical answering service phone number in the following ways.

The Best Medical Answering Service!

Hear it from our happy customers – Emenac CCS provides the best answering services! Join us to become a part of our happy clientele!

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I am absolutely amazed by how well young agents are able to handle my business calls and boosting sales. Truly a top-notch answering service! I look forward to doing business with Emenac CCS again. All of their agents are committed to provide exceptional service.

BEN HURLEY Client

I’m really impressed by the exceptional services provided by Emenac CCS. Their whole team is extremely competent and reduced customer complaints in a short amount of time. Really satisfied with their marvelous work. Outsourcing answering services to Emenac CCS is highly recommended!

Susan Mayer Client

Your team of customer care representatives did their work with immense dedication that is reflected in the number of my satisfied customers. So impressed by the dexterity of the agents to handle such a large number of calls.

ED Roberts Client

My tax consultation business wasn’t in a position to hire a dedicated customer service. Luckily, I found Emenac CCS. Not a single customer has complained about my customer service in a whole year! Happy to work with them and will continue to outsource my customer care services to them. Professional services and competent staff. They deliver what they promise.

Jean Morris Client

OUR PROCESS Register to Our Medical Answering Service

Sign up to our affordable answering services through a quick and guided process. Our team comprehends your requirements before setting up a plan for you. Once your calls are diverted to us, our dedicated agents promptly answer them following your set guidelines.

STEP 1

SIGN UP WITH US

STEP 2

YOUR CUSTOMER CALLS

STEP 3

WE ANSWER

UNLIMITED EXPERTISE

24/7 Healthcare Call Center Services

With the help of our experienced agents, we provide the best medical answering service to your patients. Your service benefits from ours as you’re more able to focus on your patients instead of being distracted by countless calls and unanswered queries. Our expertise assists all sorts of healthcare providers and establishments.

  1. Physicians
  2. Dentists
  3. Orthodontists
  4. Massage therapists
  5. Physical therapists
  6. Occupational therapists
  7. Speech therapists
  8. Veterinarians
  9. Hospices
  10. Home Healthcare
  11. Hospitals
  12. Medical Clinics
A professional call center agent at their desk, using a headset to communicate effectively with clients over the phone
A busy call center scene with agents on calls, providing customer support in a collaborative and efficient workspace
BUDGET-FRIENDLY

Affordable Medical Answering Service Pricing

Although there is no one-size-fits-all pricing, since there are multiple factors to account for, but our service is still reasonably priced and focused on fulfilling your specific requirements.

We offer affordable medical answering service costs and the service of expert agents who are trained to be there for you 24/7/365. They follow your given scripts and guidelines to help your patients get the treatment they need.

Frequently Asked Questions

What is a medical answering service?

It is a specific, customizable answering service for medical professionals, clinics, or hospitals. Depending on the service, it is available 24/7 all year around. The live agents follow given scripts and guidelines to provide your patients the best assistance. They provide accurate information before routing the call to the concerned doctor or scheduling an appointment.

What procedure does a medical answering service follow?

A medical answering service follows an efficient process. The answering team works with the medical practitioners to come up with call scripting and establish call-handling instructions, before going live. The agents then answer calls and provide patient support from the clinic’s number.

Is your answering service HIPAA compliant?

Our service fully conforms to HIPAA guidelines. We ensure that all the sensitive patient information gathered is secure according to the latest policies and conditions.

What services does your medical answering service offer?

We offer various services, including call screening, message taking, appointment scheduling, and 24/7 support depending on your package.

Is my patients’ confidential information safe with your call agent?

Security of confidential information is of utmost importance to us. Our reliable agents value data privacy and confidentiality above all, and apply best measures to ensure the safety of sensitive information.

Is your service available 24/7?

We offer round the clock support to our clients and their patients depending on the availed package. We believe that 24/7, continuous support to healthcare providers is crucial for handling emergencies.

A diverse group of call center agents and customer service representatives engaged in assisting customers at their desks

SIGN UP TO OUR EXPERT SERVICE TODAY!

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