Are you also busy with your dental practice and find less time to coordinate with new patients? Well, this is where we come in! With our reliable dentist answering services for busy practices.
From simple to complex orthodontic answering services, we have professional agents making sure to provide personalized experiences for all patients. To learn more about our 24/7 answering services:
Did you know? Approximately 30% of dental queries are not answered correctly, which can result in a massive loss of money for dental clinics that ignore these opportunities. There could be many reasons for this; some of the dental clinics usually have one assistant which is dealing with a lot of in-person appointment scheduling, and new patients on calls are neglected.
There is a solution to prevent this loss, with the help of a 24/7 dentist answering service. This is a cheap phone answering service offered by Emenac CCS. Dentists can have a dedicated team that will deal with new patients, take follow-ups from ongoing patients, schedule appointments, and manage call overflow around the clock.
We understand that patients get frustrated when their queries remain unanswered, especially the ones in pain. This is the reason why clinics that provide dental answering services are more likely to get visits from patients as they have better communication with patients, hence providing a professional impression on patients.
24/7 Call Answering
Our agents ensure that each call is promptly answered, regardless of the time and day.
Appointment Scheduling
Scheduling the appointment and making sure to sync it with dentist availability.
Call Screening
Making sure to take the follow up from the patients and reminder for next session.
Patient Recall
Making sure to take the follow up from the patients and reminder for next session.
Secure Messaging
All the important details are taken from the customers and delivered to the dentist
Patient Intake
Taking information about the patients to ensure that they have smooth visit.
Practice Efficiency
Scripts are personalized and every call is answered to ensure that practice efficiency.
Urgent Call Escalation
Making sure that the urgent care is provided to the patients efficiently and promptly
Patient Feedback
Based on the services taking the feedback from the patients to improve.
Are you busy with dental procedures, and not every call is attended by your receptionist? Then you need to hire us to prevent losing your clients! Our team will ensure your clients are guided regarding the procedures and per the guidelines provided by dentists.
From a simple scaling appointment to a dental emergency, patients who call your clinic need attention and assistance. There is no specific time to call when it comes to any aspect of health and well-being; this is why even though you must have clinic timings, the call center support for the dental clinics must be around the clock.
If you hire our 24/7 dentist answering services, your patients will feel more secure with your practice, as they will know that your team is here to support them all the time. Our remote answering solutions let you and your team on-site focus on dealing with the in-clinic patients, whereas we take care of the calls and follow-ups. Emergency answering services for dentists can be customized to meet the needs of your practice.
Like other health providers, dentists also need to have the proper support for their clients or patients. When patient put their trust in getting dental services or one of the most expensive treatments, orthodontics, there is a constant requirement to follow up and schedule the sessions. Most of the individually working dental clinic owners are unable to keep track, and they can't afford the in-house resource 24/7.
This is where our cheap orthodontic answering services take the lead, from appointment setting to follow-ups and maintaining the calendars according to your availability. Whether you are a large clinic or a new setup, pick our customized answering packages for dental clinics that suit your budget. With the Emenac Orthodontic answering service, ensure that your first impression is always positive.
Often, the dentist assistants deal with the calls and respond to the patient. With our calling support, the workload is also taken off the shoulders of the assistants, and they can focus on the process more than the patient or client calls. We are providing our dental answering services at a very low and affordable price because we understand that many new practitioners need support. Hence, we are ensuring that your patients get support and care from the first interaction.
First impressions always leave an impact, which is why having a reliable dental answering service for your patients can present a very punctual and professional image. This is essential in the dental industry to maintain the scope of your clinic. All the treatment works in the form of sessions that require constant follow-ups, helping your clinic save thousands while delivering friendly, reliable service.
Our agents are trained in personalized scripts, making it possible for the patients to communicate smoothly at any time of the day and get a professional response. This is the reason why Emenac's orthodontic answering service is one of the more in-demand support services among dental clinics.
Hear it from our happy customers – Emenac CCS is one of the best answering services in USA!
Get in touchWell, the dentist answering service is a b2b service offered by Emenace CCS, allowing patients to connect with dentists to get appointments via our call center. This way, there is no need to worry about picking up the calls all the time; you can focus on the practice and patients, and we will concentrate on correspondence.
Yes, there are many options included in our cheap answering service, from customized scripts to warm transfers in case of much more in-depth support. Our professional call agents are trained to ensure patient satisfaction and accurate information delivery.
We provide 24/7 coverage for after-hours calls, managing emergencies, scheduling needs, and inquiries when the office is closed. Calls can be forwarded to on-call staff or managed with pre-defined protocols.
Yes, answering service agents use customized scripts and protocols to create a seamless experience so patients feel they're speaking with your practice rather than an external service.
Our call center support for dental clinics includes appointment scheduling, reminders, cancellations, patient inquiries, after-hours emergency calls, and insurance-related questions, helping reduce missed calls and improve patient satisfaction
Yes, our professional team of customer care will integrate seamlessly with your clinic's existing scheduling system. We ensure that patient appointments are accurately recorded, updated, and confirmed, helping you streamline clinic operations and avoid scheduling conflicts.
Phone-answering dentist services adhere to strict privacy protocols to ensure that patient information is securely managed and protected, maintaining high standards for patient privacy and data security.