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Reliable, Responsive, Remarkable Customer Support to Virtual Assistance – Emenac CCS Does It All

Our qualified agents handle your confused or frustrated customers with such professional care that they leave with nothing but praise for your company. Their return to your business is guaranteed, and they also bring in new customers through word of mouth. Grow your business by retaining old customers and acquiring new ones through our exemplary services. Emenac CCS offers very economical packages for exceptional services that go way beyond the cost justification.

Answering-Service-24-7

Answering Service 24/7

We act as a bridge between your company and customers, ensuring that all your calls are answered promptly and professionally. Letting you focus on core operations, we enhance customer satisfaction.

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Virtual Assistant

Our remote assistants are extremely skilled professionals who are equipped to handle various tasks and industries. They provide customized solutions to meet the specific needs of clients and are available even after hours!

Social-Media-Support_1738650368

Social Media Support

Are your customers reaching out through social media and messengers? Well, let us provide exceptional support for clients who chose social media as a medium of communication.

Virtual-Receptionist_1738650369

Virtual Receptionist

Our virtual receptionists bring unparalleled efficiency to your business. They help you save precious time and resources by providing a customized, professional experience to each caller.

Email-Customer-Support

Email Customer Support 

Our agents enable you to improve your customer support via email by efficiently and effectively resolving issues. They maintain a polite tone while working hard to resolve any issues that may arise.

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Live Chat Support

Not a single message goes unanswered as we help you build strong relationships with your customers. From chat bot integration to real humanized assistance, we handle it all.

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Call Center Solution

Our call center services range from administrative to technical. Let us respond to your customers' queries 24/7 as your business’s extension.

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Customer Support Services

From lead acquisition to after-sales services on call, our expert customer support representatives are available 24/7 to assist your clients.

Emenac CCS - the Most Trusted Contact Center Company in the United States

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  • Our Commitment

    Our commitment to meeting expectations and projecting a professional image is generating new success stories. We help businesses enhance their brand reputation by offering exemplary contact center services. From customer support to virtual assistance, our expert agents are dedicated to increasing businesses' clientele and providing them with exceptional after-sales support, improving customer satisfaction.

  • Our History

    We have been serving various industries and businesses for more than a decade. During this journey, we have witnessed the growth of thousands of businesses on both local and international scales, relying on our exceptional customer support services. We have evolved with the market and witnessed all the upgrades and updates. This enabled our company to discover a diverse range of services, make customized services for the enterprise, and set new benchmarks for companies that are successful.

  • Our Vision

    We want to provide our clients with the assistance and resources they require. Rather than hiring full-time resources, we enable businesses to customize services according to their requirements and pay for them. We have selected the most skilled and professional customer support agents and provided additional training in specific industries.

200% Efficiency
845+ Calls per day
3.081 Projects
65% Employees
efficient service

Delivering 24/7 Excellence in Customer Support

Emenac Call Center Services offers expert outsourcing solutions to enhance your company's revenue, reputation, and customer satisfaction. These solutions allow you to focus on core functions.

  1. Call Recording
  2. Inbound/Outbound Calls
  3. Post-Call Surveys
A man holding a phone and a card with a message, representing a physician answering service for patient communication
Hospital-Answering-Service_1739368591
unique features

Redefining Excellence in Customer Support

In today's competitive age, providing outstanding customer service is crucial for gaining an edge over other companies. Emenac provides unique features to give you the upper hand.

  1. Customer-centric approach
  2. Round-the-clock accessibility
  3. Brand endorsement

INDUSTRY-LEADING CALL CENTER SOLUTIONS Versatile Customer Support for Businesses of All Sizes

We provide exceptional call center solutions for almost all types of industries and business sizes. Our team contains professionally trained experts who specialize in providing customer support to various industries.

Home-Services

Home Services

Emenac’s professionals work with rental businesses, property management companies as well as the technical service providers

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Health-care

Health Care

Our team assists medical facilities and the clinic in providing better healthcare


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real-estate

Real Estate

Reduce stress related to selling, buying, and listing properties with our professional assistance & CSR

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Technology

Technology

IT companies hire our customer support representatives to align their client queries

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Retail-Services

Retail Services​

We help retailers grow their business by improving customer support experiences

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E-Commerce

E-Commerce​

Grow your e-commerce business exponentially with expert CSR services by Emenac

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Finance

Finance

Our experts help businesses with bookkeeping, financial advisory, and account management.

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Detailed-Monitoring

Media & Marketing

Stay updated with the evolving digital age with our team of experts.

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Travel-Tourism

Travel & Tourism

We are trusted by many tourism companies and hospitality businesses for customer support.

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Food-Beverage

Food & Beverage

Hire our competent team for the fast-paced food & beverage industry

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What Our Happy Clients Say About Us

Emenac CCS is one of the best call center services in the USA because we value your customers like our own. Employ our services and start connecting with your customers like never before

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Hiring Emenac CCS’s virtual assistant service has got to be the best decision I’ve ever made. Alex has been a delight to work with. He is efficient and responsive, and I haven’t had a single problem since he started working for me. I would recommend their service to every business owner.

BEN HURLEY Client

My tax consultation business wasn’t in a position to hire a dedicated customer service. Luckily, I found Emenac CCS. Not a single customer has complained about my customer service in a whole year! Happy to work with them and will continue to outsource my customer care services to them. Professional services and competent staff. They deliver what they promise.

Jean Morris Client

HUMANIZED SERVICES Enable Better Customer Experiences with Us

Regular-Agent-Training_1732887266 Record Maintenance

Enjoy each caller’s details with well sorted data. We maintain records of every call ensuring security and efficiency

Individual-Customer-Attention Local US Accent

Our US-based agents are locals with American accents, easily understood by your callers, maintaining a good conversation

Inbound_Outbound-Calls_1732887407 Inbound/Outbound Calls

Generating leads by cold calling and answering calls to appease your customers—we offer one stop solution to all needs

Crystal-Clear-Voice_1732887265 Crystal Clear Sound

Our latest technology and experience to control pitch of voice for a crystal clear sound, makes us a reliable call-center

24-7-Live-Phone-Answering_1732887265 24/7 Live Phone Answering

To ensure satisfaction and non-stop operations, our trained and skillful live agents are available 24/7/365

Regular-Agent-Training Regular Agent Training

To keep up-to-date with new techniques and policy updates, we provide regular training to our telephone agents

Data-collection Data Collection

We keep record of every caller and all data to provide efficient service. This record is available only to the client for evaluation

Team-Coordination Team Coordination

Keeping a lively, work-conducive environment, all our teams work in coordination to provide our clients with the best service!

Individual-Customer-Attention Individualized Service

Our customized services empower you to fulfill all your individual necessities. we tailor our service according to every business

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